Used - Trackpad does not work and back light on the keyboard do not light up - Power cycle count 876 - small dent on the bottom plate and missing a foot ( see photos ) We strive for customer satisfaction. If you have any problems with your purchase, contact us directly. Opening an eBay claim is a last resort option intended for sellers who are uncooperative. We work with all our buyers to achieve the best outcome for every purchase. PLEASE REVIEW ALLPICTURES FOR CONDITION, IF YOU REQUIRE ADDITIONAL PICTURES, PLEASE FEEL FREE TOASK. Feel free to email us if you would like something evaluated before purchasing it. We respond to questions Monday through Friday 9:00AM ? 4:00PM EST. We accept payment by any of the following methods: PayPal and any other method eBay uses.